Service Outage - Multiple Services

Service: Multiple services

Severity: Degraded

Region: AWS US-EAST-1 (N. Virginia)

Contact: support@homeaware.com

Status: RESOLVED

Summary

HomeAware services experienced degraded performance and increased error rates due to a widespread AWS infrastructure issue affecting the US-EAST-1 region. The issue has been fully resolved.

Impact on HomeAware Services

• Increased error rates and latencies across multiple services -...